Many of us will be enjoying some time off over the festive period, but our healthcare service is available 24 hours a day, every day. NHS staff will continue to work tirelessly, day and night, on public holidays and during national celebrations, to ensure we have the best medical care available at any time we may need it.
If you are ever worried about an urgent medical concern, you can call 111 at any time and speak to a fully trained adviser. They can assess your symptoms and give you advice over the phone, book you an appointment or send an ambulance if necessary.1
NHS 111 can also advise you to visit an urgent treatment centre, or walk-in centre, if appropriate. GP Surgeries may have revised opening times over the coming weeks but these centres are GP led and open for at least 12 hours a day, every day. They can provide treatment for a range of conditions such as sprains, minor head injuries or burns, colds and infections.2
A&E departments, or emergency departments, deal with life threatening emergencies. These offer access 24 hours a day, 365 days a year to medical staff highly trained in all aspects of emergency medicine.3
In a medical emergency, you can call 999 at any time. This is if someone is seriously ill or injured and their life is at risk.4
In order to provide patients with the best care possible, caregivers need access to the correct equipment at the right time, 24 / 7, 365 days a year. Arjo is also a service that never stops and we are always here to support our customers.
Our customer service centre is open 24 hours a day, 7 days a week, every day of the year including Christmas Day. All calls are personally answered by trained staff who are supported by a team of Clinical Advisors and Rental Technicians always on call to ensure that any clinical, product or operational issue experienced can be solved in the quickest of time, day or night.
1. NHS Services https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/nhs-111/ [Accessed 19/09/2018]
2. NHS Services https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/when-to-visit-an-urgent-care-centre/ [Accessed 19/09/2018]
3. NHS Services https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/when-to-go-to-ae/ [Accessed 19/09/2018]
4. NHS Services https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/when-to-call-999/ [Accessed 19/09/2018]